This policy explains how Bungalow Restaurant Limited ("Bungalow", "we"), 9 Adekunle Fajuyi Way, Ikeja GRA, Lagos, Nigeria, handles your information when you order online, use our member app, book with us, or chat with Bunmi, our assistant on WhatsApp.
Your name, phone number and, when you give them, your email, delivery address, order details, booking and event details, dietary notes, and the messages you send us on WhatsApp. Aviators Club members also have their membership, visits and account balance on record. Card payments are processed by Paystack; we never see or store your full card details. Member PINs are stored only in encrypted (hashed) form.
To take, prepare, deliver and confirm your orders; to answer your questions and enquiries (including Hall, catering and table bookings); to run the Aviators Club (member prices, discounts, statements); to keep accounting and tax records; and to improve our service. Bunmi uses an AI service to read and reply to your WhatsApp messages; your messages are processed only to answer you.
Only with providers that help us serve you: Meta/WhatsApp (messaging), Paystack (payments), our delivery partners (name, phone and address for your delivery), our email and hosting providers, and the AI provider that powers Bunmi. We do not sell your information.
Order and payment records are kept as long as required for accounting and tax purposes. WhatsApp conversation history used by Bunmi is limited to recent messages. Member records are kept while your membership is active.
You can ask us for a copy of your information, to correct it, or to delete it (where we don't need to keep it by law). You can ask to speak to a person instead of Bunmi at any time, or stop messaging us. Contact us on WhatsApp at +234 813 433 3578 or email amkaram@bungalowrestaurant.com.
Bungalow Restaurant Limited, 9 Adekunle Fajuyi Way, Ikeja GRA, Lagos, Nigeria · amkaram@bungalowrestaurant.com